Voter Helpline App (for Android)
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    ln continuation to the Commission's instructions No.464/INST-BMF/2013-EpS dated 27th January, 2014, No. 464/INST/2016-EPS dated 12th September, 2016 and No. 464/INST/2016-EPS dated 21't December, 2016. The Commission has re-considered the matter and directed that Assured Minimum Facilities (AMF) shall be provided by the DEOs at each polling station at the time of poll. These basic minimum facilities are: Provision for ramp - A ramp of slope 1:10 or less should be provided at the polling station to facilitate the PwD (Persons with Disabilities) voters, as per the directions of the Hon'ble Supreme Court of lndia. ln the polling stations where permanent ramps have not been provided, temporary ramp should be provided. Provision for drinking water - There should be a proper arrangement for drinking water facilitieg (300 Litres drinking water pot with disposable glasses) at the polling station(s). ln case, there is no provision for drinking water, make adequate arrangements at the polling station(s) for storage of drinking water pots and one employee or a daily wage-earner shall be deployed at the polling station(s) to refill the water pots and to serve water to the voters standing in the queue. Adequate Furniture - There should be proper provision for basic amenities like tables, chairs and benches for voters standing in the queue at the polling stations. Medical Kit - Make sure a Medical Kit containing Paracetamol medicine & items like gauze pads (4x4 inches)/ large gauze pads/ adhesive bandages/ rolling bandage/ORS/triangular bandages/ wound cleaning agent/scissors / blankeU tweezers/ adhesive tape/ latex gloves / resuscitation equipment etc., alongwith a medical attendant should be made available at each polling station for emergency use of voters. Proper lighting/Electricity arrangements - Make sure that the inside of the voting compartment is sufficiently lighted. lf necessary, arrangement for suitable lighting should be done for each compartment. However, halogen lamps or 200 watt bulbs to be strictly avoided directly above or in front of voting compartment. There should be proper electricity arrangements at the polling stations. lf the power connection is available, the condition of switches/bulbs/fans should be checked. lf power connection is not there, alternative arrangement should be made by hiring of generator sets etc. so that, on the poll day, those polling stations are properly lighted. Help Desk - ln the polling station locations having multiple polling stations, a help desk should be set up with the objective of providing assistance to the voter, facilitating the voters to locate their particular polling station and issuance of voter slips. The Help Desk shall be setup at a prominent spot so that the same is easily visible and approachable as voters visit the premise/building. The Help Desk should be manned by Booth Level Officer (BLO) who should be supplied with alphabetical list of electors. Proper Signage - Proper Signage should be put at the polling station locations for guidance of the voters about the route/layout of the location, facilities available (like ramp, toilet, drinking water etc) and Help Desk. Toilets - There should be separate toilet for men and women voters. lf two toilets are not available, pucca one should be earmarked for female voters and one temporary toilet may be provided for male voters. One employee or a daily wage-earner shall be deployed to keep the toilet clean throughout the day. Shade in Polling Station - Tented arrangement for shades with the size of 15 X 15 Sq Ft. should be made available at each polling station for the ladies/ senior citizens/differently-abled voters and children accompanying them. Volunteers - Volunteers from NCC/NSS/Scout & Guides/ Chunavi Pathshala should be deployed to manage the voters' queue. Volunteers should be provided to assist the PwD voters to reach the polling station. The volunteers shall guide the PwD electors upto the entrance of polling station. lnside the polling station, such PwD electors shall be assisted by polling staff. The age of volunteers should be less than 18 years. There should be arrangements for food for the volunteers engaged at the polling station on the day of poll. The CEO shall prepare a detailed 'Does and Don'ts' for the volunteers. Provision for Food - There should be an arrangement for food for the volunteers engaged at the polling stations during the poll day. Provision for Creche for children - There should be proper arrangement for creche at each polling station for children accompanying the electors. One trained attendant should be deployed to take care of these children. Provision for Transport Facility: Persons with Visual and Locomotive Disabilities and infirmed voters with impaired movement should be provided with public transport. lf public transport is not available, private vehicles should be hired for the purpose. Queue Management: There should be three queues at the polling station: one for male voters, one for ladies voters and another for senior citizens and PwD electors. As per present practice, one male elector should be allowed to vote per two female electors. Preference should be given to senior citizens and PwD electors. Display of Voter Facilitation Posters: As per present practice, there are four posters to be displayed at the polling station to disseminate information to the electors. These four posters should be numbered as ¼, 2/4,3/4 and 4/4 respectively.

ECI Main Website

ECI Main websiteThe Election Commission of India is an autonomous constitutional authority responsible for administering election processes in India. The body administers elections to the Lok Sabha, Rajya Sabha, State Legislative Assemblies in India, and the offices of the President and Vice President in the country. The Election Commission operates under the authority of Constitution per Article 324, and subsequently enacted Representation of the People Act. 

Voter Helpline App

Voter HelplineDownload our NEW Mobile App 'Voter Helpline' from Play Store. The Android App 'Voter Helpline' provides you easy searching of your name in Electoral Roll, filling up online forms, knowing about Elections, and most importantly, lodging grievance. You will have access to everything about Election Commission of India. You can view the latest Press release, Current News, Events, Gallery and much more. You can also track your form application and status of your grievance. Click here to download. Don't forget to give your feedback from the link provided within the Application.

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