Unified National Public Grievance Redressal System is a bi-lingual system and has been designed to Deliver Services to the Citizen of Country by providing redressal to the complaints lodged by them hence maximizing the transparency and providing services for better management of Elections. NGS Provides single window common interface to the citizens for submitting their complaints,System forwards the complaints to appropriate authority & keeps the user informed about its progress
Link to National Grievances Services Portal
Unified National Public Grievance Redressal System is a bi-lingual system and has been designed to Deliver Services to the Citizen of Country by providing redressal to the complaints lodged by them hence maximizing the transparency and providing services for better management of Elections.
More specifically, this is designed to allow citizen of India to submit their complaints, track status and get redressal for their complaints. System identifies complaints at various levels under various subjects, so that, it can be handled and redressed in efficient manner. Similar to complaints officers also has levels and types to handle complaints at their level and also have permissions associated with them. So technically, there is a hierarchy in a system among officers and complaints. This system also facilitates communication to complainant via SMS. Controlling officers can also forward complaints down the hierarchy and can also see complaints at their levels and levels below them
It is thus aimed as a complete G to C interface to provide seamless services to the citizens on election related matters.
The Election Commission of India is an autonomous constitutional authority responsible for administering election processes in India. The body administers elections to the Lok Sabha, Rajya Sabha, State Legislative Assemblies in India, and the offices of the President and Vice President in the country. The Election Commission operates under the authority of Constitution per Article 324, and subsequently enacted Representation of the People Act.
Download our NEW Mobile App 'Voter Helpline' from Play Store. The Android App 'Voter Helpline' provides you easy searching of your name in Electoral Roll, filling up online forms, knowing about Elections, and most importantly, lodging grievance. You will have access to everything about Election Commission of India. You can view the latest Press release, Current News, Events, Gallery and much more. You can also track your form application and status of your grievance. Click here to download. Don't forget to give your feedback from the link provided within the Application.