Voter Helpline App
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ERO-Net is envisioned keeping in the mind the mandate of ECI, that no eligible voter be left behind irrespective of his language or physical ability. The system strives to make an applicant’s entry in e-roll unambiguous and error free without much of hassle. ERO-Net will enable various services to external stakeholders and will also help in improving efficiency, decision making of internal stakeholders.

Link to ERO Net Portal


ERO-Net features

ERO-Net brings in seamless processing of forms, easy handling of the databases. The maintenance of electoral roll along with the of monitoring electoral roll activities. ERO - Net facilitates efficient from processing, simplified dashboards, role based access, and maintenance of E-Rolls.

Maintenance of Health of electoral roll

Among the major laws governing elections is the Representation of the People Act, 1950, which mainly deals with the preparation and revision of the electoral rolls. Publishing of electoral rolls is a key process that happens before the elections and is vital for the conduct of elections in India.

Family Information

Your entry in E-Roll is linked to your family information. The polling booth is allocated keeping in view that the whole family can vote at the same location. ERO can view your family details before assigning parts and sections, thus deciding your voting booth.

EPIC Portability

Migration from one constituency to another while retaining the same EPIC number: ERO-Net facilitates easy migration from one constituencies to another by facilitating seamless communication between the EROs of two constituency. De-duplication is also taken care of while including entries in the E-Roll.

Online Form Processing

The applicant submits the form online at and on completion of the same gets the SMS/ email alert. Thereafter ERO/ AERO check the application for process it further.

Offline Form Processing

The data entry operator fills forms data in ERO-Net. AERO allocates jobs for Data Entry Operator and generates QR Code data file


Key Stakeholders of ERO Net

The ERO-Net provides following functionalities in ER management

Processing of electoral forms

  • View dashboard for overall processing.
  • Processes and specifications for digitization and scanning.
  • Assigning part number and BLO.
  • Generation of checklist for field verification by BLO.
  • Entering field verification report.
  • Schedule hearing with electors/ objectors or field re-verification.
  • Getting feedback from ERO of previous AC.
  • Sharing outcome of possible repeat entries with ERO(s) concerned.
  • Approve/ Reject forms.

Maintain electoral rolls

  • Generation of EPIC and inclusion in electoral rolls.
  • Modification in electoral rolls.
  • Migration/ Deletion in electoral rolls.
  • Generation of various formats (formats 1 to 11A).

Polling Stations Management System

  • GIS location of PS.
  • Part & Section boundaries on GIS.
  • AMF Mapping.
  • Part & Section optimization based on ECI guidelines.

Electoral Services through ERO Net

  • Web Portal (NVSP),
  • Mobile App (Android, iOS, Windows),
  • SMS gateway,
  • E-mail.

ECI Main Website

ECI Main websiteThe Election Commission of India is an autonomous constitutional authority responsible for administering election processes in India. The body administers elections to the Lok Sabha, Rajya Sabha, State Legislative Assemblies in India, and the offices of the President and Vice President in the country. The Election Commission operates under the authority of Constitution per Article 324, and subsequently enacted Representation of the People Act. 

Voter Helpline App

Voter HelplineDownload our Mobile App 'Voter Helpline' from Play Store and App Store. The  App 'Voter Helpline' provides you easy searching of your name in Electoral Roll, filling up online forms, knowing about Elections, and most importantly, lodging grievance. You will have access to everything about Election Commission of India. You can view the latest Press release, Current News, Events, Gallery and much more. You can also track your form application and status of your grievance. Click here to download. Don't forget to give your feedback from the link provided within the Application.

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